At Punk Rock Traders LLC, punkrocktraders.com (referred to as "the Site"), we prioritize transparency and respect your privacy concerns. This Privacy Policy outlines the types of personal information we collect, the reasons for collecting it, and how we handle your information when you visit our websites or make a purchase. For information on how social media websites collect and use your data when interacting with our social media accounts, please refer to the respective Privacy Policy pages of those websites.
Terms & Conditions
This document should be read in conjunction with the details provided on our Terms & Conditions page.
Understanding Information Collection
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the details necessary to process your purchases. Further information may be required for customer support. In this context, "Personal Information" refers to any data that can uniquely identify you. We collect the following information for the reasons outlined:
Device Information
- What We Collect: Web browser version, IP address, time zone, cookie information, viewed pages, purchased services, search terms, and other interactions.
- Why We Collect: To optimize your site experience and to continually improve our services.
- How We Collect: Automatically, through cookies, log files, scripts, web beacons, tags, and similar technologies, including Google Analytics, Google Tag Manager, Posthog, and Vercel.
Order Information
- What We Collect: Name, billing address, shipping address (for physical products), payment information (via Stripe), email address, and phone number.
- Why We Collect: To fulfill contractual obligations, process payments, provide invoices/order confirmations, communicate with you, screen for potential risk or fraud, and send you information/advertising based on your preferences.
- How We Collect: Directly from you.
- Data Sharing: With our payment processor, Stripe.
Customer Support Information
- What We Collect: Names, email addresses, subscription information, and other details provided at checkout.
- Why We Collect: To offer customer support and enhance your experience.
- How We Collect: Directly from you.
SMS Opt-In Policy
By opting in to receive SMS messages from Punk Rock Traders, you agree to the following terms:
Message and data rates may apply. Message frequency varies. Text HELP for help. Text STOP to opt-out. Carriers are not liable for delayed or undelivered messages.
Consent to Receive Messages
By enabling SMS notifications, you consent to receive SMS messages from Punk Rock Traders. These messages may include notifications when we publish new research or a new idea.
Frequency of Messages
Message frequency will vary. Typically, you may receive up to 3 messages per week. Message frequency may increase during high-activity periods.
Consent Is Collected on Signup via This Form:
Message and Data Rates
Standard message and data rates may apply based on your mobile plan and carrier. Please contact your carrier for details on specific rates.
Opt-Out
You may opt out of receiving SMS messages at any time by simply replying "STOP" to any message, contacting our customer support, or updating your notification preferences on your Account Settings page.
Help
For assistance, reply "HELP" to any message received from Punk Rock Traders. For additional support, contact Punk Rock Traders' customer support via email or website.
Imporant Notice
We will never contact you via SMS to request personal information, payment details, or to promote investment opportunities. If you receive any suspicious messages claiming to be from us, do not respond. Instead, report it to us immediately.
Protection of Minors
The Site is not intended for individuals under 18. We do not knowingly collect Personal Information from children. If a child has provided us with Personal Information, parents or guardians can contact us for its deletion.
Updating Your Personal Information
We strive to keep your Personal Information accurate and up-to-date. To update or modify your information, contact us at contact@punkrocktraders.com. We will assist you in making the necessary changes promptly.
How We Share Your Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our obligations to you. We may also share your Personal Information to comply with laws and regulations, respond to lawful information requests, or protect our rights.
Third-Party Service Providers
In addition to the service providers mentioned earlier, we may share your data with third-party service providers for various functions, including cloud hosting, marketing, and customer relationship management. We only share data with trusted partners who adhere to our privacy standards and provide adequate protection for your Personal Information.
Referrals
We share limited information with our referral partners to facilitate the calculation of referral fees, commissions, and other payments. This shared information includes your order amount, order date, and your first name. Additionally, we provide an anonymized version of your last name and email address.
Targeted Advertising
We use your Personal Information to provide tailored advertisements or marketing communications. Including:
- Data sharing about your Site usage, purchases, and ad interactions with our advertising partners: Twitter/X, Google, and Facebook/Meta. Please refer to their respective Privacy Policies for more information.
- Google Analytics, Google Tag Manager, Posthog, and Vercel Analytics to understand customer behavior on our Site.
- Note: Consent for cookies or similar technologies may be required, depending on your location.
To opt out of targeted advertising:
- Facebook/Meta: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Digital Advertising Alliance: http://optout.aboutads.info/.
How We Use Your Personal Information
We use your Personal Information to provide services, including processing payments, fulfilling orders, delivering analytical content, and keeping you informed about new products, services, and offers.
Your Rights and Deletion of Personal Information
If you reside in the European Economic Area (EEA) or California, you have rights regarding your Personal Information, including access, portability, correction, updating, or erasure. To exercise these rights, such as deleting your personal information, and to learn more about additional rights under the GDPR, contact us at contact@punkrocktraders.com.
International Data Transfers
At Punk Rock Traders, we recognize that our users come from various global locations. To provide efficient services, we may transfer your Personal Information across national borders, ensuring compliance with applicable laws and using standard data protection mechanisms. Our goal is to safeguard your information wherever it is processed.
Data Security
We are committed to protecting your Personal Information from unauthorized access, alteration, disclosure, or destruction. We implement suitable technical and organizational measures, such as encryption, firewalls, and secure server facilities, to maintain a high level of security for your data.
Data Breach Procedures
In the event of a data breach, we will take immediate action. By applicable laws and regulations, we will notify affected users and relevant authorities, about the nature of the breach, the data involved, the potential impact, and our remedial actions.
Legal Basis for Processing (EEA Residents)
For our users in the European Economic Area, we process Personal Information based on various legal grounds, including your consent, the necessity to fulfill contracts, our legitimate business interests, and compliance with legal obligations.
Do Not Track
Due to varying industry interpretations of "Do Not Track" signals, our data collection and usage practices may not change when we detect such a signal from your browser.
Cookies
Cookies are small data files stored on your computer or mobile device. We use two types: "session" cookies, which last for your browsing session, and "persistent" cookies, which can remain on your device until expiration or manual deletion. Our cookies typically have a lifespan ranging from 30 minutes to two years.
You have significant control over cookies. Altering, blocking, or removing cookies may impact your user experience and limit access to parts of our website. Most web browsers accept cookies by default, but you can change this in your browser's settings. For more information on managing cookies, visit www.allaboutcookies.org.
Blocking cookies may not fully restrict data sharing with third parties, such as advertising partners. For further protection or to opt out of specific data uses, refer to the "Behavioral Advertising" section above.
Updates to Our Privacy Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons.
Contact Us
For more information about our privacy practices, contact us at contact@punkrocktraders.com.
Last Updated: November 11, 2024